Privacy & cookies

Updated 21 October 2026

This notice explains how La Divina uses information collected through this website, including reservations, enquiries, pre-orders and gift cards.

Contact us

For questions about your personal information, contact La Divina at info@ladivina.co.uk, call 020 8616 4149, or write to 134 Upper Street, London N1 1QP.

Information you provide

We collect contact details and the information needed to handle your enquiry, booking, pre-order or gift-card purchase. This may include your name, email, telephone number, visit details, order choices and messages. Please only provide personal details needed for your request. If you provide allergy or health information, we use it to help handle your dining requirements; please contact us directly if you prefer to discuss this.

How we use information

We use information to arrange and manage requested services, communicate about your booking or purchase, handle payments and respond to enquiries. We rely on taking steps at your request or performing our contract with you for these services, legal obligations for records we must keep, and legitimate interests for security and handling service enquiries. Optional email marketing and website analytics rely on consent. You can withdraw marketing consent using the unsubscribe option or by contacting us.

Payments and service providers

Online payments are processed by Stripe. Payment details are entered through its payment service. Website hosting, email delivery and other service providers process information needed to operate the relevant service. Google Analytics is used only if you accept analytics. These providers may process information outside the UK; their privacy information explains their processing locations and applicable transfer safeguards. See Stripe privacy information and Google privacy information.

Cookies and website analytics

Essential storage supports website functions, security and your privacy choice. The website stores your analytics preference in your browser under ld_cookie_consent. If you accept, Google Analytics 4 helps us understand visits and interactions such as menu, booking and telephone link clicks. Clicking a booking link does not itself mean a booking has been completed.

You can reject optional analytics or change your choice through Cookie settings. Rejecting analytics does not prevent you from using the website. Withdrawing consent stops future analytics on this browser; it does not undo information already collected. You can also clear cookies and website storage through your browser.

How long information is kept

Retention depends on the purpose: managing your booking or purchase, resolving enquiries or disputes, and meeting accounting or other record-keeping obligations. Contact us to ask about the retention of a specific record. Analytics cookies and stored preferences can also be removed in your browser.

Your choices and rights

Depending on the circumstances, you may request access, correction, deletion, restriction or a portable copy of your information, or object to processing. Where we rely on consent, you can withdraw it. Contact us using the details above. You can also raise a concern with the Information Commissioner’s Office.